hbr guide to dealing with conflict hbr guide series

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Hbr Guide To Dealing With Conflict Hbr Guide Series

Author : Amy Gallo
ISBN : 9781633692169
Genre : Business & Economics
File Size : 43. 53 MB
Format : PDF, Kindle
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While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive—where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you—and your counterpart—typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Hbr Guide To Dealing With Conflict At Work

Author : Amy Gallo
ISBN : 1633692159
Genre :
File Size : 23. 56 MB
Format : PDF, Mobi
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While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don t always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productivewhere it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The "HBR Guide to Dealing with Conflict at Work" will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether youand your counterparttypically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart s emotions Develop a resolution together Know when to walk away "Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges." "

Hbr Guide To Dealing With Conflict Hbr Guide Series

Author :
ISBN : 1633695611
Genre :
File Size : 87. 96 MB
Format : PDF, ePub, Mobi
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Hbr Guide To Office Politics

Author : Karen Dillon
ISBN : 9781625275325
Genre : Business & Economics
File Size : 52. 97 MB
Format : PDF, Mobi
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Every organization has its share of political drama: Personalities clash. Agendas compete. Turf wars erupt. But you need to work productively with your colleagues—even the challenging ones—for the good of your organization and your career. How can you do that without compromising your integrity? By acknowledging that power dynamics and unwritten rules exist—and constructively navigating them. Whether you're a new professional or an experienced one, this guide will teach you how to: (1) Build relationships with difficult people, (2) gain allies and increase your sphere of influence, (3) wrangle resources, (4) move up without alienating your colleagues, (5) avoid power games and petty rivalries, and (6) claim credit when it's due.

Hbr Guide To Negotiating Hbr Guide Series

Author : Jeff Weiss
ISBN : 9781633690776
Genre : Business & Economics
File Size : 53. 19 MB
Format : PDF, ePub, Mobi
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Forget about the hard bargain. Whether you’re discussing the terms of a high-stakes deal, forming a key partnership, asking for a raise, or planning a family event, negotiating can be stressful. One person makes a demand, the other concedes a point. In the end, you settle on a subpar solution in the middle—if you come to any agreement at all. But these discussions don’t need to be win-or-lose situations. Written by negotiation expert Jeff Weiss, the HBR Guide to Negotiating provides a disciplined approach to finding a solution that works for everyone involved. Using a seven-part framework, this book delivers tips and advice to move you from a game of concessions and compromises to one of collaboration and creativity, resulting in better outcomes and better working relationships. You’ll learn how to: • Prepare for your conversation • Understand everyone’s interests • Craft the right message • Work with multiple parties • Disarm aggressive negotiators • Choose the best solution

Hbr Guide To Managing Stress At Work

Author : Harvard Business Review
ISBN : 9781422196014
Genre : Business & Economics
File Size : 37. 96 MB
Format : PDF, Kindle
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Are you suffering from work-related stress? Feeling overwhelmed, exhausted, and short-tempered at work—and at home? Then you may have too much stress in your life. Stress is a serious problem that impacts not only your mental and physical health, but also your loved ones and your organization. So what can you do to address it? The HBR Guide to Managing Stress at Work will help you find a sustainable solution. It will help you reach the goal of getting on an even keel—and staying there. You’ll learn how to: • Harness stress so it spurs, not hinders, productivity • Create realistic and manageable routines • Aim for progress, not perfection • Make the case for a flexible schedule • Ease the physical tension of spending too much time at your computer • Renew yourself physically, mentally, and emotionally

Hbr Guide To Managing Up And Across

Author : Harvard Business Review
ISBN : 9781422187081
Genre : Business & Economics
File Size : 44. 17 MB
Format : PDF, ePub, Mobi
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Does your boss make you want to scream? Do you have more than one boss? Do you spend your day herding cats--corralling people who don't report to you? Do you work across departmental silos? Collaborate with outside contractors? Then you know that managing up and across your company is critical to doing your job well. It's all about understanding your boss's and colleagues' priorities, pressures, and work styles. You need to manage up and across not just because you may have a problem boss, incompetent colleagues, or fabulously hairy projects that touch all parts of your organization. You need to manage up and across, for example, to get your marketing and sales folks to see that your project will help them meet their goals, too; to establish authority with bigwigs so they'll bless your new product ideas; to secure people's time for a new team when they're already feeling overextended. Managing up and across will help you get the information and resources you need to solve your complex problems, increase your effectiveness, and make your work more enjoyable. You'll get better at: -Getting what you need from people who don't report to you -Coping with micromanaging, conflict-aversive, or generally incompetent bosses -Discovering what drives your colleagues -Partnering with your boss -Selling your ideas up and across your company -Making the most of your boss's influence -Establishing a shared vision and commitment -Juggling multiple bosses' priorities -The art of persuasion--tailoring your pitch based on your audience. Articles in this collection: ""Managing Your Boss,"" ""Change the Way You Persuade,"" ""How to Make Your Boss Look Good--Without Becoming a Sycophant,"" ""Stop Being Micromanaged,"" ""Dealing with Your Incompetent Boss,"" ""Coping with a Conflict-Averse Boss,"" ""How to Give Your Boss Feedback,"" ""Managing Multiple Bosses,"" ""What Makes a Leader?"" ""The Discipline of Teams,"" ""A Smarter Way to Network,"" ""The Necessary Art of Persuasion,"" ""Harnessing the Science of Persuasion,"" ""How to Get Your Colleagues' Attention,"" and ""When the Direct Approach Backfires, Try Indirect Influence."" Harvard Business Review Guides are for busy professionals looking for quick answers to common challenges. They're packed with useful tips and practical advice in a brief, easy-to-read format. Whether you're looking to expand your skills or refresh your existing ones, these guides offer reliable answers to your most pressing problems.

Hbr Guide To Leading Teams Hbr Guide Series

Author : Mary Shapiro
ISBN : 9781633690424
Genre : Business & Economics
File Size : 83. 93 MB
Format : PDF, Mobi
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Great teams don’t just happen. How often have you sat in team meetings complaining to yourself, “Why does it take forever for this group to make a simple decision? What are we even trying to achieve?” As a team leader, you have the power to improve things. It’s up to you to get people to work well together and produce results. Written by team expert Mary Shapiro, the HBR Guide to Leading Teams will help you avoid the pitfalls you’ve experienced in the past by focusing on the often-neglected people side of teams. With practical exercises, guidelines for structured team conversations, and step-by-step advice, this guide will help you: Pick the right team members Set clear, smart goals Foster camaraderie and cooperation Hold people accountable Address and correct bad behavior Keep your team focused and motivated

Hbr Guide To Building Your Business Case Hbr Guide Series

Author : Raymond Sheen
ISBN : 9781633690035
Genre : Business & Economics
File Size : 72. 58 MB
Format : PDF, ePub, Mobi
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Get your idea off the ground. You’ve got a great idea that will increase revenue or boost productivity—but how do you get the buy-in you need to make it happen? By building a business case that clearly shows your idea’s value. That’s not always easy: Maybe you’re not sure what kind of data your stakeholders will trust. Or perhaps you’re intimidated by number crunching. The HBR Guide to Building Your Business Case, written by project management expert Raymond Sheen, gives you the guidance and tools you need to make a strong case. You’ll learn how to: Spell out the business need for your idea Align your case with strategic goals Build the right team to shape and test your idea Calculate the return on investment Analyze risks and opportunities Present your case to stakeholders

Hbr Guides To Emotional Intelligence At Work Collection 5 Books Hbr Guide Series

Author : Harvard Business Review
ISBN : 9781633694187
Genre : Self-Help
File Size : 54. 15 MB
Format : PDF, Docs
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Emotional intelligence has been shown to be more important than other competencies in determining outstanding leadership. Emotions drive some of our most critical professional interactions--whether you're inspiring your team to higher performance, persuading your boss to see something from your point of view, dealing with difficult colleagues, or managing your own stress level. Indeed, knowing how to manage emotions has become one of the crucial criteria in hiring and promotion. This specially priced five-volume set includes books from the HBR Guide series on the topics of Emotional Intelligence, Office Politics, Dealing with Conflict, Managing Stress at Work, and Managing Up and Across. You’ll learn how to: Monitor and channel your moods and reactions Determine your emotional intelligence strengths and weaknesses Deal with difficult people Understand when to resolve a conflict head-on--and when to let it go Influence others across the organization Build supportive alliances with coworkers and colleagues Handle workplace stress in productive ways Arm yourself with the advice you need to succeed on the job with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

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