resume skills examples for customer service

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Resumes That Knock Em Dead

Author : Martin John Yate
ISBN : 1580627943
Genre : Business & Economics
File Size : 70. 27 MB
Format : PDF, ePub, Mobi
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Offers advice on preparing effective resumes, includes real-life examples, and provides instruction on creating an electronic resume.

Real Resumes For Customer Service Jobs

Author : Anne McKinney
ISBN : 1885288441
Genre : Business & Economics
File Size : 88. 8 MB
Format : PDF, ePub, Docs
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Getting jobs in the customer service field will be easier with this book which gives nearly a hundred sample resumes along with the cover letters that introduced the resumes to potential employers. Those who seek employment in any industry will find valuable advice in this book. If you are restructuring or revising your resume, you will find the help you need when you discover this book which focuses on the language and employment history of folks in the customer service business. The book was created based on the experiences of hundreds of job hunters over a 10-year period. Learn how successful people in the customer service field presented themselves to potential employers!

Modernize Your Resume

Author : Wendy Enelow
ISBN : 0996680306
Genre : Business & Economics
File Size : 88. 18 MB
Format : PDF, ePub, Docs
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Based on todays real-world job search trends, Modernize Your Resume shows you how to craft a winning resume to meet the complexities of todays highly competitive and technologically driven employment market. The entire job search process is evolving at a remarkably rapid pace, and your resume is at the foundation of it all. In this book, youll learn to: * Write tight, lean, clean, and laser-focused content to keep your reader engaged. Focus on information that is relevant and integrate keywords that are vital to being found online. * Create a distinctive design to make your resume stand out and capture attention. Getting noticed is step #1, so make that happen and youre on your way. * Understand how to use todays modern resume for both person-to-person job search as well as electronic, digital, and mobile search technologies. * The 80+ resume samples demonstrate these strategies in action for real-life job seekers whove excelled in their search campaigns. The samples showcase the resume writing work of Enelow, Kursmark, and many of their colleagues who are also well respected for their expertise in resume strategy, writing, format, and design. Clear guidelines and easy-to-follow examples give you practical know-how for building your own powerful resume that will serve all of your job search needs. Youll learn what works, why it works, and how you can make it work for you. The resume book weve all been waiting for from resume industry leaders Wendy Enelow and Louise Kursmark. Rich Feller, Past President, National Career Development Association

Resumes Cover Letters Networking And Interviewing

Author : Clifford W. Eischen
ISBN : 9781133713036
Genre : Business & Economics
File Size : 42. 25 MB
Format : PDF
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This practical resume-building and employment guide takes readers step-by-step through the process of crafting a polished resume and developing strong interview techniques. It is the only resume manual on the market specifically geared toward those who enter the job market with a two-year degree, although it is equally applicable to four-year graduates. Numerous examples allow readers to develop a resume that best suits their career goals, and information on electronic resume formatting and delivery prepares readers to use today's online resources in their employment search. The guide also provides a direct, simplified approach to the entire employment process by discussing employment databases, cover letters, networking, and job applications. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

The Damn Good Resume Guide

Author : Yana Parker
ISBN : 1580084443
Genre : Business & Economics
File Size : 89. 49 MB
Format : PDF, Docs
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Yana Parker has helped hundreds of thousands of job seekers write and refine their resumes to damn near perfection. Her resume guides have been praised for their user-friendly style and savvy advice and, rightly so, have become staples in libraries, career centers, and employment offices nationwide. Now, in this fully revised and updated edition of the best-seller, you can quickly garner resume-writing wisdom by following 10 easy steps to a damn good resume. Also included are completely new sections on formatting resumes and submitting resumes over the Internet. Here is a resume guide you can count on to help you get that resume done fast and get it done right.

Same Day R Sum

Author : Michael Farr
ISBN : 1593573839
Genre : Business & Economics
File Size : 52. 2 MB
Format : PDF, ePub, Docs
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While other huge tomes bog down the busy job seeker with too much information, this compact guide gives the reader the essential tools to apply for jobs on the fly. Also includes advice on cover letters, JIST Cards, thank-you notes, online resumes, and job search strategies. This book includes: step-by-step instructions to write a great resume, dozens of sample resumes from professional writers, worksheets to organize your work history, cover letter tips, cards and thank-you notes coverage on steps for putting together Internet and scannable resumes, and tips to use your resume in the job search.

Competency Based Resumes

Author : Robin Kessler
ISBN : 9781564147721
Genre : Business & Economics
File Size : 78. 65 MB
Format : PDF, ePub, Docs
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This book shows today's job candidates a new, more targeted way to write resumes to get them back on the same playing field with the best employers and improve their odds of winning the job they want. The system an employer uses when filling jobs has changed significantly in the past few years, and it is still evolving. Rather than simply looking at an applicant's past jobs, companies are instead looking at candidate's experiences in certain key areas including measurable work habits and the personal skills, known as competencies, used to achieve objectives at work. Competency-Based Resumes offers you a new and effective way to create resumes that emphasize the knowledge, skills, and abilities that you have and employers need.

Customer Service Training 101

Author : Renee EVENSON
ISBN : 9780814438923
Genre : Business & Economics
File Size : 57. 2 MB
Format : PDF, ePub, Docs
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Employees aren’t just the front line of any business. To customers, they are the business. Nothing is more important than arming these essential employees with the knowledge they need to find the best solution for each and every customer. Whether you’re a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray. Assessments and examples help you: Create positive first impressions Speak and write effectively Listen attentively Identify needs Develop trust, establish rapport, and make customers feel valued Connect with people in person, on the phone, or via email or social media Confidently handle customer complaints And more Customer service skills are essential to the success of your company. This popular crash course equips you and your employees to excel in this important role.

The Candy Maker Resume

Author : Dirk Spencer
ISBN : 0692652698
Genre :
File Size : 35. 62 MB
Format : PDF, ePub
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The Candy Maker Resume reveals resume writing hacks per the Resume Psychology series. The Candy Maker Resume is the essential how-to for creating consistent resume content. Its purpose is to teach people how to hack their resume content consistently so it scores well with the technology and engages the human reader. The Candy Maker Resume reviews the resume of our new friend and professional candy-maker Sara Elf. We transform her 3-word resume from a vague document to one where her expertise is self-evident.These techniques will not only help Sara's resume, but they will help you as well. Inside The Candy Maker Resume we learn more about:* Expand the work-vocabulary to expand your content* How detail is the key to demonstrating scale* How to repeat content in multiple contexts* Make compound statements more readable* How common-behaviors stops disqualifying questions

Federal Resume Guidebook

Author : Kathryn K. Troutman
ISBN : 1593578504
Genre : Business & Economics
File Size : 31. 19 MB
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Explains how to tailor a resume for a government job, gives advice on other parts of the application process and covers a wide range of job areas. Original.

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